Malene Tidemann
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DPD B1 : Error Code(414) : No results left after service code filtering during route lookup
You are trying to book a shipment with carrier DPD. Error code B1 is directly transmitted by the carrier and signifies an issue with the address of the receiver. Please consider the following possi...
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(340015) The declared value is missing.:
You are using the carrier DHL Express. When receiving the error: (340015) The declared value is missing.: the carrier signals that the value of the shipment is 0.00 or lower. Please check the value...
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DAC B1(validateShipmentData) No shr_descr found in the database for this shipment...
DAC B1(validateShipmentData) No shr_descr found in the database for this shipment, no shc_descr found for parcel XXXXXXX and no DEFAULT_DESCRIPTION found in Client-Carrier Lookups You are trying to...
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BPO B1: The house number addition value [XXX] for the [RECV] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the receiver can...
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ABM B1: for a shipment from your country to GB, the following fields are mandatory: SEND VATno SEND EORIno RECV VATno RECV EORIno
This error triggers when you are trying to book a shipment to country code GB without filling the following fields in the booking:SEND address - VAT numberSEND address - EORI numberRECV address - V...
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SmartPrint: Cannot find printer with name 'Default'
In the MyTranssmart dashboard, you'll need SmartPrint to print. For installation and configuation please check the following solution: Installing the SmartPrint ClientYou get an error that the prin...
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TS11: Receiver country code is incorrect: XX
This error message appears because you have selected an invalid country code that is not listed in the country codes table. The value that causes the error is shown in place of the XX. A complete l...
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Go to nShift Ship and Track System Status
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Creating a Commercial Invoice in Ship
To create a Commercial Invoice in Ship, nShift Customer Service must first activate the document and the Details fields. Once this is done, you must fill in the Details fields in addition to th...
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End of Day Report printing in Ship
If you use Ship, our web-based solution, you can print an End of Day Report manually. Go to Ship > Manifests. Click on a batch to open the list of shipments. Click the Documents tab. This wi...