Malene Tidemann
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Configure default booking profiles
To speed up creating shipments, you can set up booking profiles. This lets you save default values that you can choose with just one click. You can also set your most frequently used profile as the...
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Book + Print functionality
In our portal you can book a shipment in 2 different ways; via the ‘Book’-button or the ‘Print’-button. When you click Book the shipment is being booked but the label is not be printed yet, so to p...
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Until what status can I edit a shipment?
Below you will find a summary of the statuses and an indication whether you can still edit the shipment and what action you need to take. Status Amendment option NONE Editing is possibl...
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PNL B1: For service level ZONDAG, a date on a Sunday is required
This error message is shown when the field 'requested delivery date' has been filled with no or incorrect values. The carrier demands that you input a date corresponding to a Sunday.
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GLS socket error response received: :E013:...
GLS socket error response received: :E013:: a product code which is not permitted in the consignee’s country is transmitted When you receive this error message, this pertains to the data entered in...
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DPD B1 : Error Code(404) : Product B2C (Home) is not valid to country XX
Product B2C (Home) is not valid to country XX signifies that DPD does not deliver to that particular country and/or region with the selected service level. Please double check the if the address is...
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(151) Shipper segment Shipment Id Mandatory Required error:
You are trying to book a shipment with DHL Express and using a costcenter that is not configured. This means that a non-configured account number is being used. Hence, the error DHL shows. To solve...
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BPO B1: The house number addition value [XXX] for the [INVC] address can not be longer than 8 characters
When you receive this error message, it means that the maximum number of characters has been surpassed. The error signifies that the length of the field 'house number addition' for the invoice cann...
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SmartPrint: FAQ's
Can I print to a network printer?SmartPrint works with network printers; please note that all printing still happens through a running instance of the SmartPrint Client. Therefore, your network pri...
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[Zipcode does not meet minimum length requirements.] / [TS12: The recipient's ZIP code is incorrect, please check.]
This error means the zipcode is not conform the requirements of the country and/or the zip code is incorrect. For example in the Netherlands you'll always use 4 numbers combined with 2 letters; 503...