GLB B1: an exception occurred: nl.copernicus.niklas.module.includes.NiklasTransformerException: GLB socket error response received: :E002:T100:XX: wrong format for a specific tag
When you receive this error message, this pertains to the data entered in a certain field in the booking to GLS.
T100 has to do with the receiving country you're trying to book to. The XX in the error message show what value is causing the error. This value does not conform to the demands of the carrier. Please check the following:
- Did you enter the correct 2-digit ISO country code?
- Did you enter the country code in all capital letters?
Should you need further assistance with this issue, please do not hesitate to contact us at firstname.lastname@example.org and please send us the reference of the shipment that you're experiencing issues with.