When you get the error message [TS37: It's not allowed to change a shipment with status XXX] this means that you are not allowed to make any adjustments to the existing shipment. Below you find an overview of all possible statuses and the allowance to make adjustments:
| STATUS: | DESCRIPTION: | ADJUSTMENTS ALLOWED: |
| NEW | Shipment has been created but not yet pre-adviced to the carrier | Yes, you can make the changes and book the order again |
| BOOK | Shipment is booked and pre-adviced to the carrier. | Yes, shipment has been booked with the carrier and changes you make will be send to the carrier |
| LABL | Labels have been printed. | NO: you need to delete the shipment and create a new one. NOTE: the old label is not valid anymore |
| MANI | Shipment has been pre-adviced to the carrier, only when this carrier is a manifesting carrier. | NO |
| ACCEP | Shipment has been accepted by the carrier. | NO |
| TRNS | Shipment is in transit. | NO |
| DONE | Shipment has been delivered and the carrier has send the status feedback. | NO |
| APOD | Automatic Proof Of Delivery. This status is given to a shipment after a certain amount of time because the system is not receiving status feedback details from the carrier. | NO |
| DEL | Shipment has been deleted. If available the shipment has also been cancelled at the carrier. | NO |
| ERR/REFU | Shipment has not been booked. An error has occured and should be visible in the shipment details. | NO |
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Take into account that there might be consultancy costs involved.