You are trying to book a shipment with carrier DPD. Error code B1 is directly transmitted by the carrier and signifies an issue with the address of the receiver. Please consider the following possible causes:
- Is the length of the zipcode accurate according to the zipcode rules of the specific country you're trying to send to?
- Make sure that the country code is not entered in front of the zipcode and that only the zipcode is in the zipcode field. Also make sure that the country code is correct.
- Is the housenumber correct?
- Are there any special characters in this field that should not be there?
The carrier cannot find a route based on the adress you have entered. Please check the receiver address data, using for instance Google to see if the entered address exists and adjust the address accordingly.