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System Admin

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  • nShift Checkout release 2025-10-13

    Major featuresAdded an optional default language fallback option in configurations using nShift templates. When a default language is set, it will automatically be used if the requested language co...

  • Language support in Customer Service

    At nShift, we believe that excellent customer service starts with being accessible and easy to communicate with – no matter where you are or what language you speak. Local presence in the Nordic ma...

  • Call Customer Service

    If you need to contact us by phone, please use one of the local phone numbers for the department that supports your product.NB! Please also note our Phone Recording Policy nShift Transsmart  Nether...

  • Phone Call Recording Policy

    At nShift, we aim to deliver exceptional customer support while ensuring full transparency in how we handle your data. As part of our service process, phone calls handled through our support platfo...

  • How to restore your access to nShift platform

    If you are contacting us due to your access being suspended as result of late payments. Here is what you do to restore your access.   Follow the link below to raise a service ticket with our accoun...

  • How to escalate a Support case

    Our Customer Service Team Our dedicated Customer Service team is comprised of 80 professionals located across the Nordics and Europe, equipped to assist you with a range of inquiries from simple qu...