If you are in doubt about which integration to use, the best way is to ask your DHL contact person with which division your services are registered.

To hopefully make it more simple to get started with DHL, we have made a quick overview of the required credentials so that you may know from the info you have from DHL, which carrier to create in Webshipper. 

DHL Express

Credentials required:

• Export account number
• Import account number
• Sender country

DHL Parcel

Note: Return is not a specific service, but an add-on service to normal outgoing shipments.

Credentials required:

• User
• Signature
• Account numbers for the DHL services you intend on using. You must get these account numbers from DHL

DHL Connect

Note: Can be used in Sandbox mode

Credentials required:

• EKP number
• Account number
• Account number for returns
• Client ID 
• Client Secret

DHL Freight

Note: Primarily in Sweden

Credentials required:

• Agreement number

DHL eCommerce

Credentials required:

• Client ID 
• Client Secret
• Signature

Additional credentials available for configuration:

• EKP number
• Account number
• Account number for returns
• Account numbers for the DHL services you intend on using. You must get these account numbers from DHL

DHL Netherlands

Credentials required:

• User ID
• Password
• Customer number