Core functionalities
Functionality | Short description of feature | Essential | Professional | Premium |
Customer support | Support via phone, e-mail, and help center. Please see separate documentation for the response times and opening hours. | Essential 08:45 – 17:00 (CET) | 08:45 – 23:00 (CET) | Premium 24x7 |
Online dashboard | Access to our online dashboard to find, create and manage your shipments | |||
Configure settings and services | Configure various account settings in the dashboard, e.g. user rights, packages, booking profiles etc | |||
Shipment booking | Generate and book shipments with over 230+ carriers. | |||
Manifest | Automate the manifesting process | |||
Label printing | Print or receive labels in multiple sizes and formats like ZPL, PDF or base64 | |||
Return label in the box | Return label in the box | |||
Pick-up and drop-pff points | Ship to pick-up locations or from drop-off locations | |||
Address book | Address book for faster creation of manual shipments | |||
API integration |
Advanced Functionalities
Functionality | Description | Essential | Professional | Premium |
Configured delivery options | Retrieve the configured delivery option via our API | |||
Brand your shipping experience | Brand your shipments with logo, sender addresses etc. to support the best customer journey | |||
Mass upload | Mass upload shipments via our dashboard. Prepare them to process one by one or immediately print all shipments after upload | |||
Batch printing of labels | Print labels in batches by quickly selecting them in your inbox. | |||
Dashboard customization | Create screens, limit fields, or functionality | |||
Use templates for fast shipping | Reduce filling all the data every time with our booking profiles and pre-filled addresses | |||
Return form for your website | Create an embedded return form on your website using our returns service | |||
Warehouse scan and ship* | SmartScan: Additional option within the dashboard, to process shipments quickly and efficiently with a barcode scanner | |||
Print&Ship® label* | Save paper & prevent the use of plastics by using the Print&Ship® label | |||
Extended label* | Custom label with specific information for your industry or customer | |||
Custom 2nd label* | Custom label with specific information for your industry or customer | |||
Find. create and manage your shipments | Find, create and manage your shipments in our online dashboard | |||
Direct links | Use deep links to integrate the Transsmart Dashboard functionalities with your application | |||
Change log | Change log with revert function in case of wrong or accidental change | |||
Single Sign On (SSO) | Single Sign On with Microsoft, Okta or Google | |||
Subaccounts | Create a hierarchy with separate environments for divisions, brands, or customers | |||
Theming | Theme the online interface to match your company's identity | |||
Routing rules | Automated selection of carrier and carrier products based on pre-defined rules | |||
Pick Up Drop Off points |
Retrieve Pick Up Drop Off points of all your carriers in a single call | |||
Customs documents | Generate customs documents or trade paperless | |
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Carrier select | Manual or automatic selection of the cheapest or fastest delivery option | |
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Predict transport cost | "Make your month closing easier by getting to see all expected transport costs at a glance" | |
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Customer cost analysis | Upon booking the calculated rate is forwarded to your system. Use this for customer cost analysis | |
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Dangerous goods | Comply with regulations and provide the correct information to the carrier in case of dangerous goods | |
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Shipment consolidation | Consolidate shipments to the same recipient to reduce delivery costs | |
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Custom pick-up and drop-off points | Add your stores as pick-up and drop-off points | |
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Insurance | Option to purchase extended parcel insurance |
Printing functionalities
Functionality | Short description of feature | Essential | Professional | Premium |
Fast print | Print the shipping label for your booked shipment immediately. | |||
Print software | Support for Windows, Windows server (Mac and Linux available at request). | |||
PDF or RAW | PDF or RAW printing (ZPL). Printers installed on pc / server. | |||
Print to user or printer | Print documents to the configured printers per user or direct to a specific printer | |||
Use your print software | Receive your documents and print them via the printing solutions of your application | |||
Print on package level | Print on package level for warehouse labeling machines |
Reporting functionalities
Functionality | Short description of feature | Essential | Professional | Premium |
API reporting | Use our API to retrieve shipment data in your applications like BI tools or E-COM/ERP/WMS/TMS etc. | |||
Basic reporting | An overview of your transport flows with our basic excel reports. | |||
Advanced reporting | More extensive excel reporting, including shipments per period, carrier, delays, performance, historical status information, and cost predictions. | |||
Scheduled reporting | Schedule reports to receive them via e-mail or FTP, SFTP, FTPS |
Track & Trace functionalities
Functionality | Short description of feature | Essential | Professional | Premium |
Carrier status events ** | Receive status updates for your shipments by calling our API or let us push them directly to you when they are available | |||
Harmonised Transsmart status events | Receive carrier statuses in our 52 harmonised status model | |||
Notification e-mails | Automatically send personalized e-mail notifications to your customers in your corporate identity | |||
Spam Prevention | Maximize email deliverability with authentication methods SPF and DKIM | |||
Tracking page in your corporate identity* | TrackBox: no separate pages per carrier anymore. Create a Track & Trace page in your corporate identity with a link to your website or webshop | |||
Proof of Delivery | Receive Proof of Delivery (POD) data, such as a signature or photo into your system |
* This function has an additional recurring cost.
** Except for Royal Mail. This carrier requires a surcharge for status updates.
All functionalities depend on the integration level and the carrier’s possibilities and support. In case of any questions, please consult sales or your account manager.