This article will explain how to use the Shipment Completion setup configuration available for our cloud solutions, Ticket (web-based book and print solution), and Shipment Server (API solution). 

For more general information on the Setup Configuration interface (Ticket Self Service) and how to access it, click here.

Introduction - what is Shipment Completion?

Shipment Completion is a functionality that can complete parcels into the same shipment if a similar shipment already exists in Outbox. This functionality can be attractive if the freight costs of multiple parcels within one shipment are cheaper than multiple shipments.

Note: Not all carriers support Shipment Completion.

Activate and configure Shipment Completion

Shipment completion is activated by default with default settings if supported by the carrier, but you can manually change how it is configured in the Shipment Completion configuration item. 

1. Log into Portal and go to Settings > HOSTED BOOK & PRINT > Actors/Carriers.
   
   
2. Navigate to the level where you want to configure Shipment Completion. Choose Carrier level if you want the configuration to apply to all products on a carrier or choose a Product Group or a single Product instead. 
   
   
3. Click the New Configuration button and choose Shipment Completion. 
   
   
4. Check any of the options and Equality requirements that you wish to apply. The equality requirements determine whether two shipments should be completed or not.
   
   
   
   
5. Click Save.
   
   
   

Further reading

Read more about the setup configuration features here:

• Using the setup configuration interface (Ticket Self Service)
• Setup configuration - Carriers, Products and Services (Ticket Self Service)
• Setup configuration - DG Office (Ticket Self Service)
• Setup configuration - Price Calculation (Ticket Self Service)