A carrier may contact you, claiming that they didn't receive any shipment data or EDI from you. To confirm that EDI files have been transmitted from your Ticket account, follow these steps:
Checking transmitted EDI files in Ticket
- Go to Ticket > New Bookings > Manifests.
- Confirm that the appropriate batch is on the list of batches and has a batch date.
If you experience that a carrier persistently contacts you about missing EDI, please contact nShift Customer Service who can help you investigate further.
Note: Not all carriers require EDI files. Some carriers receive shipment data through a web service.