A carrier may contact you, claiming they didn't receive your shipment data or EDI. To confirm that EDI files have been transmitted from your Ship account, follow these steps:
Checking transmitted EDI files in Ship
- Go to Ship > Manifests.
- Confirm that the appropriate batch is on the list of batches and has a batch date.
If you experience that a carrier persistently contacts you about missing EDI, please contact nShift Customer Service who can help you investigate further.
Note: Not all carriers require EDI files. Some carriers receive shipment data through a web service.