The Transsmart platform provides elaborate possibilities to dispatch emails in order to inform that the shipment has been sent. In this article, a checklist and delivery instructions can be found if you already know what you want to have and how it works. Are you still hesitating, or would you like to read over all possibilities again? Go to the article How does the email functionality work for Track & Trace email?
A request can be sent with the values of the table below to adjust or create a template. Attach the HTML source code to the request, and we will establish a template for you.
Checklist
| ITEM |
VALUE (When filled in this is the default settings) |
NOTES |
| 1. Sender address, (mail from:) | Consider the SPF record | |
| 2. BCC-address | ||
| 3. Subject | ||
| 4. HTML-body | Preferably attach this document and fill in the document name as value. | |
| 5. Notify the receiver or sender? | Receiver | |
| 6. Status which needs to trigger the email? | Label | |
| 7. When to send the email? | Directly after reaching | |
| 8. Mail type | 1 | |
| 9. Cost center | This section in standardly empty (everything without cost centers except the specific ones). | |
| 10. Countries | GB | GB = Great-Britain plus all remainder countries |
| 11. Carriers | This section in standardly empty (all carriers except the specific ones). |
Because the establishment of the email falls outside the subscription bundle, extra costs will be charged depending on the adjustments. Sending a track and trace email is included in the costs of booking a shipment. The price for this configuration depends on the exact wishes you have and will be set by our consultants.
If you have made changes to your mail configuration on our My Transsmart portal and this has caused problems, our consultants will bill you for the time needed to fix these problems.