It is possible to access an overview of all your requests to nShift Customer Service so you can follow the status and see if we are awaiting a reply from you.

1. Go to nShift Help Center and click the Sign in link at the top.
   
   
   
   
2. Sign in with your email and password. (If you don't have a password, you can read about what to do here.) 
   
   
3. Once you have signed in, you will see your name in the top right-hand corner. Click on your name and choose My activities.
   
   
   
   
4. Under the Requests tab, you will see a list of your requests.  Click on a subject to view the activity on the request.
   
   
   
   
5. You can use the Status drop-down list to sort the view if you have a long list of requests. Choosing Awaiting your reply will show you any requests where Customer Service is awaiting a response from you.
   
   

Getting a password

Follow these steps if you have submitted a request but never signed in to the Help Center before:

1. Click the Get a password link on the Sign in page.
   
   
   
   
2. Enter the same email address you used in your previous request and click Submit. You will receive an email with instructions on how to create a new password.
   
   
   
   
3. Follow the instructions in the email to create a new password and sign in to the Help Center.