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Getting started with Scan App

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Malene Tidemann
Updated

This article will help you get started with Scan App. It will cover the following topics:

 

System requirements and download

Scan App is available for Android and iOS. It runs on iOS 11 or later and Android 5 or later. All barcodes generated in nShift Ship can be scanned with Scan App. 

All scanned barcodes are uploaded to nShift Portal using HTTPS requests and responses. When the app is offline, data is stored using local databases and triggers for syncing data when internet connection becomes available. 

You can download Scan App from App Store and Google Play by clicking the link in the SMS or e-mail invitation sent to you from Portal. Learn more about inviting agents in the article Setting up an Action Center.

If you want to install Scan App on a PDA device that does not have access to Google Play, you can download the Scan App APK file here.

Once you have downloaded Scan App, choose your language, enter your name and Agent Key and tap the Connect button. The Agent Key is either your mobile number if you received an SMS invite or your e-mail address if you received an e-mail invite.  Confirm your Display settings and you are ready to start using Scan App.

 

Select language Enter Agent Key Confirm Display Settings

 

Migrating data from legacy Scan App

If you have been using the old version of Scan App and have it installed on your device when launching the current version of Scan App, you will get the option to migrate the data from your Scan App account. It will create your user profile and connect you to the Action Center used in Scan App. 

Click Yes to migrate data from Scan App and confirm your Display settings. After this, you will be ready to start using Scan App.

Migrate data Confirm Display Settings

 

Note: When you migrate data, the agent will remain unchanged in the Action Center in Portal. However, if you choose not to migrate data while you are also using Scan App, a new agent will be created in the Action Center, even if the name and agent key is identical.

 

Scanning a barcode

    1. Tap the scanning icon on the main screen. Scan App will now use the camera on your device.

      main_screen.png 

    2. Hold your device so the barcode is visible in the middle of the screen. If you have Line turned on you will see a red line to guide you. Place the red line over the barcode.
      - Turn line on and off by tapping the line icon .
      - Rotate the scanner by tapping the rotate icon .
      - Turn on flash by tapping the flash icon .

      scanning.png

    3. When the barcode has been scanned, tap the event box, and select an event.

      select_event.png  event_selected.png

    4. Click Next to add Comments, measurements, picture, and signature. The options that are available for an event depend on how the event was configured in the Action Center. (Learn more about Advanced settings for Scan App events). If all additional information was disabled and no subevents were added you will see the Complete button right after adding the event.

    5. Finish by tapping Complete and upload all information to Portal. The main screen will now be cleared and ready for the next scan.

      complete.png 

Tip: If you have problems scanning a barcode, you can tap the barcode field to manually enter the digits. 

  

Using the Multi scan feature

Using the Multi Scan feature you can scan several barcodes in one go. This is very useful for lists with barcodes like manifests or end-of-day reports with multiple barcodes.

  1. Tap the scanning icon. Scan App will now use the camera on your device.

  2. In the scanning view, tap the Multi scan icon mceclip1.png. You are now ready to scan multiple barcodes. If the icon looks like this mceclip2.png it is in single scan mode.

  3. The number in the left bottom corner shows how many barcodes you have scanned.

    multiscan.png

  4. Tap the arrow in the top left corner when you have finished scanning all barcodes.

  5. Select an event and click Next. Fill in all the necessary information until you reach the Complete button. If no information fields or subevents have been enabled, you will see the Complete button right after selecting the event.

  6. Tap Complete to upload all information to Portal.


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