nShift On-premises uses SMTP when sending emails using the Mailback feature, and to send EDI files to carriers who receive data via email.

SMTP settings can be configured at any level in the setup tree:

1. Go to Setup and navigate to the level where you want to configure your SMTP settings. Configure the settings on installation level if all locations and carriers should use the same settings. 
   
   
2. Right-click in the pane to the right and select New > SMTP settings.
   
   
   
   
3.  Fill in SMTP server and port. Enter Account name and Password if your server requires authentication.
   
   
   
   
4. Use the Test connection button to verify that nShift On-premises can connect to the server. The timeout field is only used for the test. 
   
   
5. Click OK to save.

We recommend using your own mailserver but it is also possible to use nShift's mailserver. Please contact nShift Customer Service if you would like to use our SMTP.

Note: If you are using Office365 as SMTP in nShift On-premises, you have to set the sender email in Mailback, Alert Systems etc. to use the same sender email as set in the SMTP settings.