In nShift we use TeamViewer for remote support when helping nShift Ship customers. TeamViewer is an application that allows us to connect to your machine and perform a remote support task.
If the file does not download when clicking the link, try copy-pasting this URL into your browser:
https://www.consignorsupport.no/consignorsupport/software/TeamViewerQS.exe
You can also access TeamViewer from nShift On-premises by choosing Help > Remote support
When you run the file, the TeamViewer QuickSupport window will open and look like the example below. Tell nShift Customer Service the 9-digit ID to allow them to connect to your computer (the example below has been anonymized). If you run another version of TeamViewer, you may see a password instead of the stars. In this case, you must also provide the password.
Example:
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Important note: Please close any personal/sensitive information on your computer before letting nShift Customer Service connect via TeamViewer. |