Shipping Outside the EU including Great Britain

When shipping goods to destinations outside the European Union, including Great Britain after 2020, additional customs information is required. This information is needed to create export documentation and customs declarations correctly.

Depending on the service you use, please follow the rules below.

CONNECT Service

Extra information required

Please add the reference: INVOICE in your shipment.

Incoterms allowed

Only DDU can be used for CONNECT shipments.

Mandatory shipment information

The following field must be completed

• Currency

Mandatory sender details

Please make sure the following details are provided

• EORI number

• VAT number

Mandatory invoice information

If the shipment is going to the United Kingdom, the invoice must contain the VAT number of the UK company.

Mandatory delivery note information

The delivery note must include all of the following fields

• Description of the goods

• HS code

• Nett weight

• Quantity

• Country of origin

• Price

• Reason for export

If the reason for export is left empty, the system will automatically use Sale of Goods.

EUROPLUS Service

Extra information required

Please add the reference: INVOICE in your shipment.

Incoterms

All Incoterms are allowed except EXW.

Mandatory shipment information

• Currency

Mandatory sender details

• EORI number

• VAT number

Mandatory receiver detail

• VAT number

Mandatory delivery note information

The delivery note must include

• Description of the goods

• HS code

• Nett weight

• Quantity

• Country of origin

• Price

• Reason for export

Possible values for Reason of Export: Other, Sale of Goods, Returned goods, Gift, Commercial Sample, Documents

If the reason for export is not provided, the system will automatically use Sale of Goods.

Need help?

If you have questions or need support when shipping outside the EU, please contact our customer service team. We are happy to help you prepare your customs information correctly.