We are happy to present the first iteration of MFA in Webshipper, allowing accounts to require users authenticate their access via. mail upon logging in from new sessions.

After a user authenticates their access, they will be approved for up to 60 days afterwards.

Important note: If you enable MFA on your Webshipper account, printer clients and the users associated will have to login through the web interface of Webshipper first to authenticate their access - it is not currently possible to authenticate MFA through the printer client only.

1. Enabling Multi-Factor Authentification

2. Disabling Multi-Factor Authentification

1. Enabling Multi-Factor Authentification

Activating MFA is a simple press of a button, requiring a user with Account Admin access.

Enter 'Billing & Company Settings' through the user menu in the bottom left side of the platform:

On the bottom right side of the 'Company Settings' tab you will see a new section labelled Security.

Simply check the box for 'Enable two factor authentification' and press Update Settings in the top right corner to enable MFA for all users in your Webshipper account.

And thats it! All new sessions logging into your Webshipper account will now require users authenticate their access by providing a unique randomly generated 6-digit code sent to their email address.

2. Disabling Multi-Factor Authentification

If you experience issues with the MFA feature, any logged in Account Admin user can disable the feature through the same 'Billing & Company Settings' menu it was activated in:

If the above is not possible, our support team can help you as a last resort but will require some additional authentification through other means to ensure the safety of your account.