Under the EU Data Protection Regulation, businesses within the EU/EEA must clearly understand data ownership and data processing responsibilities.
- You own your data. Any information generated through the nShift platform, such as shipment details, belongs entirely to you.
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nShift acts as the data processor, responsible for storing your data securely and in accordance with your instructions regarding retention and location.
The Terms and Conditions, including the Data Protection agreement, clarify our obligations to you as a client, including our obligations in relation to data storage.
Data Retention and Access
Your data is stored securely and continuously backed up to help ensure availability and integrity.
You can export or delete your data at any time through the nShift Portal. Unless you delete it, your data will be retained according to your subscription plan.
You are responsible for managing and deleting your data (read more). nShift does not automatically remove stored data. Data stored above your plan's included storage limit will incur additional charges in accordance with the Terms of Use.
| Plan | Retention period | Cost |
|---|---|---|
| Essential and Professional | Current year + 1 previous year | Included in your subscription. Additional years billed via subscription. |
| Premium | Current year + 7 previous years | Included in your subscription. Additional years billed via subscription |
Benefits of storing data with nShift
- Immediate access to years of shipment history and statistics.
- Support for compliance with applicable legal and financial regulations, including the Accounting Act.
- Built-in analytical tools for operational insights and performance tracking.
Managing your data
All export, deletion, and retention actions can be performed directly in the nShift Portal. This ensures you maintain full control over your information while benefiting from a secure, compliant storage environment. Read more in our guides: