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Customize your Mailback setup

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Malene Tidemann
Updated

It is possible to customize the e-mail sent from your mailback setup by adding HTML and variables.

  • Image with link: <a href="URL"><img src="NAME.png" align="left" alt="Logo" style="width:400px;height:auto;border:0px;"></a> (src must contain the full path to an online image)

  • Link: <a href="URL">name of link</a> 

  • Image: <img src="NAME.png" align="left" alt="Logo" style="width:400px;height:auto;border:0px;"> (src must contain the full path to an online image)

  • Font: <p style="font:Yu Gothic Light; font-size: 14px;">

  • Table: <table style="width:500px; font:Yu Gothic Light; font-size: 14px; border-bottom: dotted #000000;">

  • Linebreak in default text will push the text down.

  • Tracking in Portal: <a href="https://www.consignorportal.com/ui/sv/s?pp=XXXXX=40170726209226006283">tracking url</a>. Replace 40170726209226006283 with e.g. @@fld_ShipmentNumber@@. If the carrier only uses package number, replace with @@fld_FirstPackageNum@@. Note that XXXXX in the example must be replaced with your unique code. Read here how to create a public tracking URL to use for Mailback.

  • Tracking link to carrier. Same as track and trace link to Portal but replace with link to carrier, e.g. <a href="https://tracking.postnord.com/?id==@@fld_FirstPackageNum@@">@@ fld_FirstPackageNum @@</a>

  • Data from On-premises: @@fld_ShipmentNumber@@ change fld_ShipmentNumber with the data you want, go to production view / hit [Ctrl + alt + shift + f] to see field names
    • @@fld_AdrPayerAddress1@@
    • @@fld_ProdCarrier@@
    • @@fld_AdrAttention@@
    • @@fld_AdrName1@@
    • @@fld_AdrPostNo@@
    • @@fld_AdrCity@@
    • @@fld_AdrSenderAddress1@@
    • See the complete list of field names here.

 

Example

Consignor-mailbackcustom51.png

To make the example above, remove all the text in the signature and remove all fields under Field selection tab and copy the text below into Mail Heading:

<img src="http://support.consignor.com/scripts/customer.fcgi/getAttachment/479648-Wcbi6561INuSq8o1rs3UmTM0xmI3CKydK7o0ZhplU7Sij9Hggow1CF1Po4QzJtDu-0/Consignor-mailbackcustom21.png" align="left" alt="Consignor AS" style="width:auto;height:auto;border:0px;">
 
 
 <p style="font:Open Sans Regular; font-weight:400; color:#666666; font-size: 13px; ">Dear @@fld_AdrAttention@@, @@fld_AdrName1@@
 We would like to inform you that your order has now been shipped.
 
 <table style="width:500px; font:Open Sans Regular; font-weight:400; color:#666666; font-size: 13px; border-bottom: 1px solid #000000;"><tr><td><b>To:</b></td><td>Address: @@fld_AdrAddress1@@</td><td>Postnumber: @@fld_AdrPostNo@@, @@fld_AdrCity@@</td></tr><tr><td><b>From:</b></td><td>Address: @@fld_AdrSenderAddress1@@</td><td>postnumber: @@fld_AdrSenderPostNo@@, @@fld_AdrSenderCity@@</td></tr></table>
 Your package is on its way to @@fld_ProdCarrier@@, it is being sendt with @@fld_ProdProduct@@.
 
 approximately time for delivery is <b>between 2-3 work days</b>.
 
 you can track your package with this ShipmentNumber: <b><a href="http://www.bring.no/sok?q=@@fld_ShipmentNumber@@">@@fld_ShipmentNumber@@</a></b>
 
 Thank you for choosing Consignor as your EDI system delivery
 
 Best regards:
 
 <a href="http://www.consignor.no"><img src="http://support.consignor.com/scripts/customer.fcgi/getAttachment/479655-3H9jaui0LiXq3ESdsFMajW6T80E75Wu9AdutrztW31xlTpK4BGdaQEl8IaIC0zwm-0/Consignor-mailbackcustom22.png" align="left" alt="Consignor AS" style="width:auto;height:auto;border:0px;"></a>
 </p>


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