This article will help you understand your subscription invoice from nShift, former Consignor. Below you will find an example of an invoice, and a description of what the specific invoice lines cover.
1. nShift DeliveryHub - Carrier Fee
In addition to your base subscription, several add-ons are available. Each add-on you have ordered is specified on the invoice. The carrier fee is the fee for the carriers you are using in nShift DeliveryHub.
2. nShift DeliveryHub - Platform Fee
To obtain access to the nShift DeliveryHub Platform, you need a base subscription. nShift has different subscription plans including different products. Your plan is specified on your invoice, along with the parcel volume included for the next subscription period.
3. nShift Delivery Hub - Data Storage
Storage of data created in the current and preceding year is free of charge. The data can be accessed through Portal. For the next 5 preceding years, there is a charge per year.
Read more about Data Storage in Portal here. Read more about Data Storage in Portal here.
4. nShift Delivery Hub - Add-on Fee
In addition to your base subscription, several add-ons are available. Each add-on you have ordered is specified on the invoice.
5. Professional Services
All interactions between you as a customer and our Customer Service department are logged within nShift’s Customer Service system. You will be notified of the status of each service ticket until it has been closed. The charge for Professional Services will either appear on the invoice under invoice item consultancy or in separate invoice lines describing the service along with a detailed specification of each service ticket on page 2.