25102024: be aware that below restrictions triggered for the older deprecated GLS carriercode. As GLS has moved to a new API (carriercode GNA), their booking validations regarding character lengths etc. are dependent on their own API code validations on their end.
| Section | Field | Max Length Transsmart | Max Length Carrier | M/O/C | Comment |
| General | Shipment Reference | 32 | 32 | M | |
| Shipment Description | 128 | 128 | O | ||
| Collo Description | 128 | 128 | O | ||
| Instruction | 128 | 128 | O | ||
| Addresses [general] | Name | 64 | 30 | M | |
| Line 1 | 64 | 60 | M | ||
| Line 1 House Number | 16 | 16 | C | Mandatory if not included as part of Line 1. | |
| Line 2 | 64 | 60 | O | The combined length of Line 1 + Line 2 should not exceed 60 characters. | |
| Zip Code | 16 | 8 | M | ||
| City | 64 | 30 | M | ||
| Country | 3 | 2 | M | ||
| State/Region | 16 | 16 | O | ||
| Contact Name | 64 | 30 | O | ||
| Contact Phone Number | 32 | 32 | C | See below. | |
| Contact Email | 256 | 50 | C | Mandatory in case of service level FLEX. See below for additional restrictions. | |
| Delivery Note Information | Description | 128 | 128 | O | |
| HS Code | 25 | 25 | O |
M/O/C : mandatory/optional/conditional (= mandatory in certain cases)
Additional restrictions
- in case of these service level : EXPRESS, 900, 1200, RETURN for INVC addresses : Contact Phone Number is mandatory
- in case of these service level : PARCELSHOP for INVC addresses : Contact Email is mandatory