Frida Wikingsson
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Release Nots 2026-10-08
Checkout-powered returns shipping experienceShipping accounts are a new way to set up return shipping in nShift Returns. A shipping account connects nShift Returns to an nShift Checkout configurati...
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Release Notes 2026-09-30
Here's what's new and improved in this release of nShift Returns.Returns WidgetOrders that ship from separate fulfilments can now be returned as separate packages, one per fulfilment. Before submit...
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Delivery option rules for returns
Key conceptsRule — condition in nShift Checkout that changes which return delivery options are shown, or what they costParameter — a field from the return information that you add in nShift Checkou...
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Configure a shipping account
Shipping accountsA shipping account is where you configure return shipping in nShift Returns and connect it to your shipping platform. You can create one or more shipping accounts and assign each o...
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Release Notes 2026-09-03
Released: 3 September 2026Here's what's new and improved in this release of nShift Returns.Rule engine Returns now has a rule engine with a DIY interface, you can create and manage your own rules d...
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Rule Engine
Set return fees and return periods automatically, based on the order - for example free returns above a certain order value, or a longer return period during a campaign.How a rule worksA rule has c...
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Release Notes 2026-08-26
Here's what's new and improved in this release of nShift Returns.Shipping and carrier bookingsReturn shipments are now booked using the actual package dimensions supplied with the order, both when ...
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Returns Release 2026-07-23
Here's what's new and improved in this release of nShift Returns.Returns WidgetConsumers can now review a summary of their return before submitting it, showing the items being returned, the chosen ...
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Connect Ship to Returns for automatic shipment import
When you use nShift Ship to book and print shipments, those shipments can be imported automatically into nShift Returns - so your customers can register returns without you needing to set up a sepa...
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Connect Transsmart to Returns for automatic shipment import
When you use nShift Transsmart to book and print shipments, those shipments can be imported automatically into nShift Returns - so your customers can register returns without you needing to set up ...