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Call Customer Service
If you need to contact us by phone, please use one of the local phone numbers for the department that supports your product. NB! Please also note our Phone Recording Policy nShift Transsmart ...
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Phone Call Recording Policy
At nShift, we aim to deliver exceptional customer support while ensuring full transparency in how we handle your data. As part of our service process, phone calls handled through our support platfo...
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How to escalate a Support case
Our Customer Service Team Our dedicated Customer Service team is comprised of 80 professionals located across the Nordics and Europe, equipped to assist you with a range of inquiries from simple qu...
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Price Indexation FAQ
Q: Why is nShift performing price indexation?A: We continually enhance our product and services ensuring you great levels of quality and value to meet your business needs. To do this we need to adj...
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Removal of support e-mail addresses
We are in the process of removing old legacy e-mail addresses connected to the Transsmart, TMS/Web-TA, and Apport products: The following addresses will be removed on December 8th 2023: customers...
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How to restore your access to nShift platform
If you are contacting us due to your access being suspended as result of late payments. Here is what you do to restore your access. Follow the link below to raise a service ticket with our accoun...