DeliveryHub (Consignor) Help
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DeliveryHub (Consignor)
Our Customer Service teams are always ready to help you. The easiest way to reach us is by using the contact form (all nShift products):
Reports and Statistics
- Getting started with Portal
- Customize your Portal Dashboard
- Using status filters and colors in Portal reports
- Exporting report data from Portal to Excel or CSV
- Using Customer Experience reports
Tracking
- Embed the Shipment Viewer into your website
- Carrier ETA in Portal
- Using search in Portal
- Creating Shipment Viewer Profiles and public tracking URLs
- Introduction to the public Shipment Viewer
Portal Configuration
Portal APIs
- Using the ShipmentData API
- API configuration setup
- Using the API to manage Containers
- Getting started with PortalData Export
- Getting started with Portal Data WS
User Management
- Understanding user types and roles
- Creating a new user
- Cloning a user in Portal
- Editing an existing user profile in Portal
- Granting visitor access to your Portal
Data Storage
Troubleshooting
Introduction
- Introduction to Shipment Server API
- Getting started with Shipment Server integration
- Transmitting EDI files to carriers in Shipment Server
- Using Customs Details (Paperless invoice)
- Creating a return shipment on Shipment Server
API reference
See all 8 articles
Ship Advisor 2.0
- Introduction to Ship Advisor 2.0
- Overview of the GetShipAdvise Options
- Using fallback prices with GetShipAdvise
- Using StoreOrder to save orders for import
- Creating Shipments using TimeSlots
Ship Advisor 1.0
- Ship Advisor 1.0 - overview
- Getting Started with Ship Advisor
- Implementation guide
- Overview of methods for Ship Advisor API
- .NET Sample code
Shipping Rules
- Introduction to Shipping Rules
- Shipping Rules UI Lesson 1: File management
- Shipping Rules UI Lesson 2: Creating Select Rules
- Shipping Rules UI Lesson 3: Creating Service Levels
- Shipping Rules UI Lesson 5: Use cases
Freight Rate Calculation
- Introduction to Freight Rate Calculation
- Edit the diesel fee in an XML price file
- Activating Price Calculation in On-premises
- CPC Lesson 1 - Introduction and Activation
- CPC Lesson 2 - Configuring the Main settings
Scan App Pro
- Getting started with Scan App Pro
- Optimize the workflow in Scan App Pro
- Using live tracking in Scan App Pro
- Using an integrated scanner with Scan App Pro
- Using the Pick-up code in Scan App Pro
Action Center
- Managing Agent settings
- Advanced event settings
- Configuration and creation of unknown shipments
- Managing your Scan App events
- Setting up validations for Scan App
Scan App
- Keep your Scan App settings - upgrade now!
- Getting started with Scan App and Action Center
- Scanning with Scan App
- Using the Container feature in Scan App
- Using Scan App Route Planning
Plugins
- Introduction to nShift plugins
- Setting up the Magento 2 nShift plugin
- Getting started with the Magento 2 nShift plugin
- Setting up nShift's Linnworks plugin
- Using the nShift Linnworks plugin
Web and SQL Integration
- Setting up the 24SevenOffice v2 integration
- Setting up the 24SevenOffice integration
- Integrating DeliveryHub to your ERP, WMS or e-commerce solution
- Web integration .NET
- Web integration PHP
3rd Party Standard Integrations
Shipments and Manifesting
- Getting started with nShift On-premises
- Options at Submit in On-premises
- Creating a return shipment in On-premises
- Setting up auto transmit of EDI files in nShift On-premises
- Manual transmit of EDI files in nShift On-premises
Installation and Maintenance
- DeliveryHub (Consignor) system requirements and webservices
- Install nShift On-premises Client (Consignor)
- Installing nShift On-premises Server
- Moving nShift On-premises to a new server
- Supported printers
Configuration of On-premises
- Customize the Production view in nShift On-premises
- Overview of setup items
- Adding date and time automatically in Production view
- Setting up loading meter calculation
- Starting nShift On-premises with one Actor or Location only
Filedrop Integration (Import)
- Getting started with filedrop integration (Import)
- Standard file for filedrop integration (import setup)
- Adding a service to a carrier code in Import Setup
- Using expressions in your import setup
- Scheduling cleanup of imported files
Documents and Customs
- Adding a QR code to your label
- Using label overlays to add content to your labels
- Reprinting a label or document in nShift On-premises
- Using Paperless invoice in nShift On-premises
- Using the Store Document feature in On-premises
Advanced Features
- Using the Container feature in nShift On-premises
- Sending return labels by email (Mailback)
- Using the Shipment Changes Log in nShift On-premises
- On-demand insurance service in nShift DeliveryHub
- Adding a Return Form to your website
Address Book
Notifications
Backup and update
Dangerous Goods
Troubleshooting
- Configuring and using the Status Log
- Restarting the Consignor Service and trouble shooting
- Changing the Sent view to prevent SQL timeouts
- Opening Windows Firewall for client connections to server
- The Transmit window is blank
System Status
FAQ
- Redesign of the Help Center
- Consignor changes name to nShift
- Is the Security risk in Apache Log4j affecting DeliveryHub?
- Book appointment
- Call Customer Service
System Status Archive
- TNT service disruption, December 20 2021
- Disruption to EDI service (Nov 4, 2021)
- Performance degradation on Shipment Server (Nov 1, 2021)
- Disruption to Portal (Nov 1, 2021)
- Bpost planned maintenance Oct 31st - Nov 1st 2021
Request and Status Log
- Bugfix for Receiver Pays service on Bring Cargo
- Development of support for DG air in DG Office integration
- Portal search with less than 3 characters
- Option to make fields mandatory in Ticket
- File name format in Drop Zone
Request and Status Log Archive
- New service for Ramberg
- Request for improvement to Shipping Rules fallback feature
- Implement address check for carrier Helthjem
- Ignore validations on service "Spesialgods", Bring Norway
- Some Mailback emails are not sent