Core functionalities
| Functionality | Description | Essential | Professional | Premium |
| Customer support | Support via Phone, E-mail and Help Center. Please see separate documentation for the response times and opening hours. | Basic | Standard | Priority |
| Shipment notifications (e-mail) | E-mail notification to parcel receiver when a shipment has been created or updated (“parcel shipped”) | |
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| Shipment booking | Generate and book shipments with over 800+ carriers. | |
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| Label printing | Print or receive labels in ZPL or PDF back to your system. | |
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Print return label |
Return in the box, mail the label to the customer, retrieve it with the DeliveryHub viewer or get the label back to use it within your application. | |
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| Shipment Tracking Portal | Shipment KPIs overview and track your shipments. Search your specific shipment and report on status (history). Plus accessible to parcel receiver via link to DeliveryHub viewer or carrier’s website. |
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| Address book | Create and use an address book for faster creation of manual shipments. | |
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Advanced functionalities
| Functionality | Description | Essential | Professional | Premium |
| Batch printing of labels | Print labels in batches by quickly selecting them in your inbox. | |
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| Integrations | Integrate via API, file integrations via standardized format, or plugins and partners integrations for out-of- the-box connections with eCommerce, WMS, and ERP systems. |
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| Portal (Insights) | Statistics and analytics with select and filter on pre-defined reports (Track & Trace view is included in essential with Shipment, Package, Radar, return and search) Insight tab, Statistics, Invoice (Depending on return data carrier or setup freight cost) | |
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| Freight cost management | Select, report and steer on carrier price. Prices needed to be uploaded or retrieved from the carrier. | |
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| Dangerous goods documentation | Integration with a third-party provider to enable efficient Dangerous Goods document handling. This feature requires an account with a third-party service provider. | |
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| Shipment status via API | Retrieve the status of your shipments via API. | |
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| Shipment consolidation | Option to consolidate shipments to the same recipient, thereby reducing delivery cost. | |
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| Shipping rules | Automated selection of carrier and carrier products based on pre-defined rules. |
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| Customized Shipping label | Customize the shipping label with a logo or other wanted information. |
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| Volume Scales (Cubiscan) | Connect your scale for easy adding measurements of the package. |
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| Data Storage | Current year plus one or six years for Premium. | 2 years included | 2 years included | 7 years included |
| Portal Export | Export shipment data to be used in for example your own BI, Commerce, ERP or WMS application. | |
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| MyParcels (incl. logo) | MinaPaket, Create happier customers by improving the user experience and reducing customer service costs. |
ADD-ON | ADD-ON | ADD-ON |
| Insurance | Option to purchase extended parcel insurance when generating shipments. |
ADD-ON | ADD-ON | ADD-ON |
| Ship Advisor or Delivery Checkout | Offer your customers the choices they want and turn all those baskets into sales. |
ADD-ON | ADD-ON | ADD-ON |
| Shipment notifications (SMS) | Possibility to send SMS. Additional cost for the SMS message applies. | |
ADD-ON | ADD-ON |
| Scan App | Forget difficult-to-use PDA scanners. Scan App Pro allows you to scan your shipping labels and keep track of parcels moving throughout your network. |
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ADD-ON | ADD-ON |
| Private cloud | Hosting in AWS nShift on dedicated (virtual) servers. | |
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ADD-ON |