we are seeing that the PNL connection can trigger the following booking errors on certain shipments:
PNL B1: general exception occured: java.net.SocketTimeoutException: Read timed out
PNL B1: An unexpected error occurred in the service
PNL B1: org.xml.sax.SAXParseException lineNumber: 1 columnNumber: 1 Premature end of file.
We are in contact with PostNL about this. It seems like the connection is unavailable sometimes. We advise you to keep rebooking to try and get your shipment booked in the meantime as we are seeing some shipments being booked correctly. When we have an update to share, we will post it here.
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PostNL is still investigating this issue but it seems to have resolved itself on Wednesday afternoon sometime before 17h. For more information about this, please contact your PNL account manager.