17.25h We are seeing that the automatic manifest times during the outage (14.45h - 16:45h) did not trigger the creation and sending of carrier manifests. Please check your shipments and manually manifest them through either our platform (https://my.transsmart.com/dashboard/manifest), our API or Webservice to make sure that your carrier gets your shipment data.

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16:38h Platform should be up again. Please send us a new ticket if you still experience issues. 

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15:55h: We are working together with our database partner at the highest priority to restart our database and solve the issue. When this is done we will report it here. 

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Good afternoon,

we've noticed that our platform is not available on production. We are investigating and solving this issue with the highest priority. As soon as the solution has been reached, we will report it here.

If you want to receive e-mail updates about this incident, please click the Follow button in this forum thread.

Kind regards,

Team nShift