You can easily filter your Shipment, Package, Return, and Invoice reports under Track in nShift Portal using the shipment status filter. This tool lets you quickly view specific groups of shipments, like those delivered today or currently out for delivery.

Using the Status Category and Status filters

Use the Status Category combined with the Status drop-down list to filter your report:

When you choose a Status category, all statuses belonging to this category will be available in the Status drop-down list for further filtering. 

Click the Select All icon to select all categories or all statuses at once. The icon appears when you hover over the Status Category or Status field.

  Click the Select none icon to deselect any selections made.

We receive many different statuses from carriers in different languages. The status categories help you quickly filter your reports. We have sorted and matched hundreds of different statuses into six main categories. You will still see the original status from the carrier in your reports, but the normalized categories make it easier for you to get an overview of delivered shipments, shipments in progress, etc.

Here is an overview of the categories and the statuses belonging to each category. The numbers shown in brackets are the IDs returned when using the Shipment Data API:

• System 
  • Created [1000]
  • Transmit [1001]
  • Deleted [1002]
  • Internal [1003]
  • Customer advised [1004]
  • Undelete [1005]
  • Onboarded to container [1007]
  • Offboarded from container [1008]
  • Updated delivery [1009]
    
    
• In transit 
  • In Transit [2000]
  • Out for delivery [2001]
  • Ready for pickup [2002]
  • arrived at hub/terminal [2003]
  • Collected by carrier [2004]
  • Custom clearance [2005]
  • Departed from hub/terminal [2008]
    
    
• Delivered
  • Delivered [3000]
  • Partially delivered [3001]
  • Carded [3002]
  • Delivered to neighbor [3003]
  • Arrived at Sender [3004]
    
    
• Carrier exception
  • Carrier exception [5000]
  • Other incident [5001]
  • Delayed [5002]
  • Damaged [5003]
  • Change to delivery [5004]
  • Misrouted [5005]
  • Failed delivery attempt [5006]
  • Return to sender [5007]
  • Lost [5008]
  • Force Majeure [5009]
  • First Delivery Attempt [5010]
  • Second Delivery Attempt [5011]
  • Additional Delivery Attempt [5012]
  • Relabeled [5013]
    
    
• Receiver exception
  • Other incident [6000]
  • Returned to sender [6001]
  • Customer refused [6002]
  • No property access [6003]
  • Delivery cancelled [6004]
  • Carded [6005]
    
    
• Sender exception
  • Other incident [7000]
  • Delivery cancelled [7001]
  • Return to sender [7002]
  • Insufficient address [7003]
  • Missing booking info [7004]

Using conditional formatting

You can use conditional formatting in the reports to get a quick and clear overview of your shipments. When you turn on this feature, your shipments will be highlighted with the following colors:

• Black: Label is printed, but parcel is not sent
• Blue: In progress
• Light green: Partially delivered
• Dark green: Delivered
• Red: Deleted, lost and delayed

To activate the colors in your reports, click the config wheel and check Conditional formatting:

Your shipments will now be listed in colors according to their status:

(Example with dummy data, not reflecting any real carrier performance or shipments)