You can filter your Shipment, Package, Return and Invoice reports in Portal based on shipment status. This gives you a better overview of your shipments, e.g. use the filter to see all delivered shipments today, all of your shipments out for delivery etc.

Using the Status Category and Status filters

Use the Status Category combined with the Status drop-down list to filter your report:

When you choose a Status Category, all statuses belonging to this category will be available in the Status drop-down list for further filtering. 

Click the Select All icon to select all categories or all statuses at once. The icon appears when you hover over the Status Category or Status field.

  Click the Select none icon to deselect any selections made.

We receive many different statuses from carriers and in different languages. The status categories help you quickly filter your reports. We have normalized and matched hundreds of different statuses to a status in one of the 6 main status categories. You will still see the original status from the carrier in your reports, but the normalized categories make it easier for you to get an overview of delivered shipments, shipments in progress, etc.

Here is an overview of the categories and the statuses belonging to each category. The numbers shown in brackets are the IDs returned when using the Shipment Data API:

• System 
  • Created [1000]
  • Transmit [1001]
  • Deleted [1002]
  • Internal [1003]
  • Customer advised [1004]
  • Undelete [1005]
  • Onboarded to container [1007]
  • Offboarded from container [1008]
    
• In transit 
  • In Transit [2000]
  • Out for delivery [2001]
  • Ready for pickup [2002]
  • arrived at hub/terminal [2003]
  • Collected by carrier [2004]
  • Custom clearance [2005]
  • Departed from hub/terminal [2008]
    
    
• Delivered
  • Delivered [3000]
  • Partially delivered [3001]
  • Carded [3002]
  • Delivered to neighbor [3003]
    
    
• Carrier exception
  • Carrier exception [5000]
  • Other incident [5001]
  • Delayed [5002]
  • Damaged [5003]
  • Change to delivery [5004]
  • Misrouted [5005]
  • Failed delivery attempt [5006]
  • Return to sender [5007]
  • Lost [5008]
  • Force Majeure [5009]
    
    
• Receiver exception
  • Other incident [6000]
  • Returned to sender [6001]
  • Customer refused [6002]
  • No property access [6003]
  • Delivery cancelled [6004]
  • Carded [6005]
    
    
• Sender exception
  • Other incident [7000]
  • Delivery cancelled [7001]
  • Return to sender [7002]
  • Insufficient address [7003]
  • Missing booking info [7004]

Using status colors 

It is also possible to use colors to give you a quick overview of your shipments in the reports. When you activate colors, your shipments will be displayed with the following colors:

• Black: Label is printed, but parcel is not sent
• Blue: In progress
• Light green: Partially delivered
• Dark green: Delivered
• Red: Deleted

To activate the colors in your reports, click the settings icon and tick Conditional formatting:

Your shipments will now be listed in colors according to their status: