Released: 3 September 2026
Here's what's new and improved in this release of nShift Returns.
Rule engine
- Returns now has a rule engine with a DIY interface, you can create and manage your own rules directly in the portal. Find it under Settings → Rule engine.
- Use it to set return fees and return periods automatically, based on the order - for example free returns above a certain order value, or a longer return period during a campaign.
- A rule has conditions and actions. When every condition matches the order, the actions apply
- Read the full guide to the rule engine.
Companion
- Companion is now available directly in Returns. Ask it questions about setting up and configuring returns, best practices and more.