The functionalities list plays a crucial role in managing user access and determining the specific features available to each user within your nShift solution. This article provides a detailed explanation of the various features that are controlled by each option within the functionality list. By understanding these controls, administrators can effectively regulate user permissions and ensure that individuals have access only to the tools and functions necessary for their roles. This helps maintain security, streamline workflows, and optimize the overall use of the nShift platform.
Important note! Access to the individual functionalities depends on your subscription. Owners and admins will not see or be able to turn on functionalities outside of their subscription.
| Name | Product | Description |
|---|---|---|
| Settings | ||
| Controls which customization options are available in the Settings area. | ||
| Enable IF-Insurance | Track | Enables the IF-Insurance option on shipments, allowing users to add shipment insurance. |
| Public T&T URL | Track | Manage the public-facing Track & Trace URL and its configuration. |
| Shipment Viewer Profile | Track | Manage the Shipment Viewer Profile, which controls column layout and fields shown in the shipment list. |
| Show Carrier Price | Track | Displays the carrier purchase price column in shipment views. |
| Show Custom Fields | Track | Displays custom field columns in shipment views. |
| Show Fixed Price | Track | Displays the fixed price column in shipment views. |
| Show Price-1 | Track | Displays Price 1 column in shipment views. |
| Show Price-2 | Track | Displays Price 2 column in shipment views. |
| Insights | ||
| Access to the Insights reporting module. | ||
| Carrier Performance Chart | Track | Visual chart of carrier on-time delivery performance against configured SLA thresholds. |
| Carrier Performance Report | Track | Tabular report of carrier performance vs. SLA, broken down by carrier and service. |
| Carrier Performance Trend | Track | Trend view showing how carrier performance has changed over time. |
| Customer Experience Details | Track | Detailed per-shipment breakdown of customer delivery experience based on number of attempts and carrier exceptions. |
| Customer Experience Report | Track | Summary report of customer experience across shipments. |
| Invoice | Track | Invoice report listing shipment costs. |
| Invoice Deviation Journal | Track | Journal view of individual invoice line deviations. |
| Invoice Deviation Report | Track | Summary report of invoice deviations between expected and billed amounts. |
| Invoice Upload | Track | Upload carrier invoice files for deviation matching and reconciliation. |
| Performance exception detail | Track | Detailed breakdown of how exception codes have been distributed across shipments. |
| Statistics | Track | General shipment volume and status statistics. |
| Track & Trace | ||
| Access to the Track & Trace shipment list and reports. | ||
| Active Container | Track | Report showing currently active container. |
| Package Reports | Track | Report on package-level tracking events and statuses. |
| Radar | Track | Full shipment list report with filtering and export. |
| Return | Track | Report listing return shipments. |
| Search | Track | Free-text search across all shipments. |
| Shipment Emissions | Emissions Tracker | CO2 emissions report for shipments, embedded within Track & Trace. |
| Shipment Reports | Track | Tabular shipment list report with filtering and export. |
| Modify Shipment | ||
| Parent permission for modifying existing shipments. Sub-items control which fields can be changed. | ||
| Allow to add User Events | Track | Allows users to manually add custom tracking events to a shipment. |
| Allow to update Delivery Address | Track | Allows users to update the delivery address on an in-transit shipment. |
| Allow to update Measurements | Track | Allows users to edit weight and dimensions on an existing shipment. |
| Allow to update References & Messages | Track | Allows users to edit reference numbers and messages on a shipment. |
| Print return label | Track | Allows users to print a return label from within the Shipment Viewer. |
| Carrier performance | ||
| Access to carrier performance dashboards and SLA reporting. | ||
| Carrier Performance Configuration | Track | Configure SLA rules, thresholds, and carrier mappings used in performance reporting. |
| Home 2.0 | ||
| Access to the Home 2.0 dashboard. | ||
| Dashboard UI | Track | The main dashboard view showing shipment summaries and widgets. |
| KPI dashboard | Track | KPI dashboard showing key metrics such as on-time delivery rate and shipment volumes. |
| Customizations | ||
| Access to the Customizations section for managing profiles and public URLs. | ||
| Public T&T URL | Track | Manage the public-facing Track & Trace URL (accessed via the Customizations section). |
| Shipment Viewer Profile | Track | Manage the Shipment Viewer Profile (accessed via the Customizations section). |
| Emissions Tracker | ||
| Access to the Emissions Tracker module for CO2 footprint reporting. | ||
| Emission Factor Configuration | Emissions Tracker | Configure the emission factors used to calculate CO2 per shipment. |
| Emissions Tracker Web Interface | Emissions Tracker | Access the full Emissions Tracker web interface. |
| Action Center | ||
| Access to the Action Center module (manage ScanApp users, ScanApp workflows, and live tracking). | ||
| Agents | Track | Manage the users of the Scan App mobile application. |
| Create Unknown Shipments | Track | Allow a scan of an unknown barcode in Scan App to be created as a shipment. |
| Invites | Track | Manage invitations sent through the Action Center. |
| Live tracking | Track | Access the live map view of Scan App users. |
| Settings | Track | Configure Action Center settings. |
| Company Management | ||
| Access to Company Management. Sub-items control individual admin functions. | ||
| Configuration Data Access | Portal/Shared | Build and edit the configuration data access tree structure that controls product configuration. |
| Delivery Cloud Configuration | Portal/Shared | Build and edit the Delivery Cloud structure used for sending in external shipments. |
| Edit groups | Portal/Shared | Create, edit, and delete Access Groups and Data- and Functionality Sets. |
| External Groups | Portal/Shared | Manage and create access groups for sharing configuration between companies. |
| Groups management | Portal/Shared | Assign users to Access Groups. |
| Invited Visitors | Portal/Shared | View and manage visitor/guest users who have been invited. |
| Manage company tag key catalog | Portal/Shared | Manage the catalog of tag keys that can be applied to users in the company. |
| Manage users | Portal/Shared | Add, edit, deactivate, and manage user accounts. |
| Storage Management | Portal/Shared | Manage storage settings for documents and data associated with shipments. |
| Audit Logs | Portal/Shared | View a log of all user and admin actions performed in the company account. |
| Edit Company Details | Portal/Shared | View and edit company name, address, and contact details. |
| Policies | Portal/Shared | Configure company security policies including password rules and MFA requirements. |
| Single-Sign On | Portal/Shared | Set up and manage Single Sign-On (SSO) for the company. |
| Visitor Invites | Portal/Shared | Send and manage invitations for visitor/guest users. |
| Ship | ||
| Access to the Ship (label printing) module. | ||
| Actors and Carriers | Ship | Access to Actors and Carriers configuration and make changes to the structure and setup in the Ship product. |
| Address Book | Ship | Manage the address book used when creating new shipments. |
| Draft | Ship | Access and manage saved shipment drafts. |
| Enable Ticket Price Calculation | Ship | Show price calculation fields in the shipment creation form. |
| Error Handling | Ship | Manage shipments that encountered print errors for reprocessing. |
| Inbox | Ship | View the inbox of incoming shipments or orders. |
| Manifests / Restore | Ship | Access manifest lists and manage end-of-day manifests. |
| New Bookings | Ship | Create new shipments. |
| Outbox | Ship | View outgoing shipments that are queued for processing. |
| Price Calculation | Ship | Access and configure price calculation setup used in Ship. |
| Print Boxes | Ship | Access to Print boxes to prepare shipments for later printing. |
| Printer Settings | Ship | Configure printer settings and label formats. |
| Remove Ticket Price Calculation | Ship | Remove price calculation prices from the Ship interface. |
| Restore Batches | Ship | Restore previously closed or archived shipment batches. |
| Shipping Rules | Ship | Configure automated rules that select carriers and services based on shipment criteria. |
| TicketInboxRouteIdDriverId | Ship | Show Route ID and Driver ID in Inbox. |
| Checkout | ||
| Access to the Checkout (delivery options at checkout) module. | ||
| Checkout Condition List - Read | Checkout | View the list of delivery conditions configured in Checkout. |
| Checkout Condition List - Write | Checkout | Create and edit delivery conditions in Checkout. |
| Checkout Configuration - Read | Checkout | View Checkout widget configuration. |
| Checkout Configuration - Write | Checkout | Edit Checkout widget configuration. |
| Checkout Options - Read | Checkout | View available delivery options in Checkout. |
| Metrics - Read | Checkout | View Checkout usage and performance metrics. |
| Sender - Read | Checkout | View sender account configurations in Checkout. |
| Sender - Write | Checkout | Create and edit sender account configurations in Checkout. |
| Shipment - Read | Checkout | View partial shipment data created through Checkout. |
| Shipment - Write | Checkout | Create and manage partial shipments through Checkout. |
| Notifications | ||
| Access to the Notifications module for managing shipment event messaging. | ||
| Advanced Profiles | Track | Access advanced notification profile options for complex trigger rules. |
| Profiles | Track | Manage notification profiles that define when and how notifications are sent. |
| Statistics | Track | View statistics on notification delivery (sent, opened, failed). |
| Templates | Track | Manage notification templates (email, SMS) for shipment events. |
| Container | ||
| Access to container management. | ||
| Edit container settings | Track | Configure container event propagation logic. |
| Returns | ||
| Access to the Returns module for managing return flows and markets. | ||
| Analytics export | Returns | Export returns analytics data to file. |
| Analytics page enabled | Returns | Enables the analytics overview page in Returns. |
| Claims flow | Returns | Configure and manage the claims return flow. |
| Copy market settings | Returns | Copy the configuration of one market to another. |
| Create market | Returns | Create a new returns market (region/country configuration). |
| Delete market | Returns | Delete an existing returns market. |
| Edit market | Returns | Edit the configuration of an existing returns market. |
| Exchange flow | Returns | Configure and manage the exchange return flow. |
| Export/Import | Returns | Import and export returns configuration data. |
| General settings | Returns | Configure general settings for the Returns widget. |
| Inbound | Returns | View inbound returns volume and analytics. |
| Orders page enabled | Returns | Enables the orders management page in Returns. |
| Product analytics | Returns | View product-level analytics (return rates by product). |
| Returns flow | Returns | Configure and manage the standard returns flow. |
| Returns page enabled | Returns | Enables the returns management page in Returns. |
| Widget settings | Returns | Configure widget appearance and behaviour settings per market. |
| Shipment Cleaner | ||
| Controls automated data retention rules for shipments. | ||
| Data Anonymization | Portal/Shared | Access to manage automatic anonymization of personal data in shipments after a configured retention period. |
| Data Deletion | Portal/Shared | Access to manage automatic deletion of shipment records after a configured retention period. |
| Track | ||
| Access to Track & Trace customization settings. | ||
| Track Profile | Track | Manage branded Track & Trace profile settings (logo, colours, layout). |
| Track Public Profile | Track | Configure the public-facing Track & Trace page visible to end consumers. |
| Track Theme | Track | Customize the visual theme applied to Track & Trace pages. |
| General | ||
| General cross-product settings and display preferences. | ||
| Allow Access to Checkout | Checkout | Grants access to the Checkout module. |
| Assign Configuration Data Access | Portal/Shared | Assign access rights to specific nodes in the configuration data access tree. |
| Assign Public Delivery-Cloud Tree | Portal/Shared | Assign access rights to nodes in the public Delivery Cloud tree. |
| Disable IF-Insurance | Track | Disables the IF-Insurance option, preventing users from adding insurance to shipments. |
| Services | ||
| Access to services configuration (pickup locations, email addresses). | ||
| From email addresses | Portal/Shared | Manage the sender email addresses used for outgoing notification emails. |
| Own Pickup Locations | Portal/Shared | Configure own pickup locations that appear as delivery options. |
| nShiftScan | ||
| Access to the nShiftScan mobile scanning application. | ||
| nShiftScan Access | Track | Grants login access to the nShiftScan mobile scanning application. |
| nShift Companion | ||
| Access to the nShift Companion product. | ||
| nShift Companion | Portal/Shared | Access to the nShift Companion product features. |
| Reports | ||
| Access to the Reports section in Track. | ||
| Shipments | Track | Access to the Shipments report within the Reports section. |
| Shipment Status | ||
| Access to shipment status configuration. | ||
| Event register | Track | Configure custom shipment status events and their mappings. |
| Shipment Data Management | ||
| Access to manual shipment data management actions. | ||
| Anonymize Shipment | Portal/Shared | Manually anonymize personal data on a specific shipment on demand. |
| Delete Document | Portal/Shared | Manually delete a document attached to a shipment. |
| Themes | ||
| Access to portal theme management. Granting the parent enables access to the section. | ||
| Themes configuration | Portal/Shared | Customize the visual theme applied to the nShift Portal. |
| API Configuration Rights | ||
| Access to API client management for the company. | ||
| Clients Write | Portal/Shared | Create and edit API client credentials. |
| API Configuration | ||
| Access to API client management for the company. | ||
| Clients | Portal/Shared | View API client credentials for the company. |
| Navigation Menu Items | ||
| Controls which items are visible in the user navigation dropdown menu. | ||
| Help | Portal/Shared | Shows the Help link in the user navigation dropdown. |
| Profile | Portal/Shared | Shows the Profile link in the user navigation dropdown. |
| Settings | Portal/Shared | Shows the Settings link in the user navigation dropdown. |
| What's new? | Portal/Shared | Shows the What's new? link in the user navigation dropdown. |
| My carriers | ||
| Granting this enables access to the My carriers data., | ||
| Transsmart | ||
| Access to the Transsmart carrier integration. | ||
| Transsmart Access | Transsmart | Grants access to use the Transsmart product. |