We are introducing a small update to the FedEx integration (ID 977) in Ship to simplify how shipment values are handled on dutiable shipments. We are sending out this information to inform our customers in advance.
On 31 March, the following change will be released:
Currently, both Unit value (Kind2) and Customs value (Kind16) are used to represent value per piece in Ship. This duplication can cause confusion. We are standardizing this by:
- Replacing Customs value Customs value (Kind16) with Unit value Unit value (Kind2)
- Using Unit value (Kind2) as the single identifier for value per piece
Recommended actions
If you use custom logic or integrations:
- Replace any use of Customs value (Kind16) with Unit value (Kind2).
- Any value that you used to put in Customs Value will now automatically be calculated and sent to FedEx based on the value from the Unit Value field multiplied by the number of pieces.
- Ensure total value = unit value × quantity
Example:
Before the change:
- Unit value = 2
- Customs value = 5
- Quantity = 3
- Customs value sent to FedEx = 15
After the change
- Unit value = 2
- Customs value = 5 (no longer in use)
- Quantity = 3
- Customs value sent to FedEx = 6