Edit User

This article describes how to edit an existing user and manage their access to Returns functionalities.

If you want to set up a new user, please refer to this article: Configuring a user in nShift Portal

Step 1 – Navigate to Customer Users

1. Go to Settings

2. Select Company Management

3. Click Customer Users

Step 2 – Search for the User

You can search using:

• Username / Name

• Installation ID

• Email address

Click Search, then select the user you want to edit.

Step 3 – Edit Usage Profile

1. Open the selected user.

2. Navigate to Usage Profile.

3. Locate Returns.

4. Toggle the required functionalities on or off as needed.

5. Click Save.

For detailed descriptions of each functionality, please refer to this article: Manage users and user permissions