This feature allows you to specify that claims require manual review before the items are sent back. You can choose to accept or reject a return based on the information submitted on the claim.

Key Benefits:

• Ideal for retailers handling high-ticket items or managing international shipping challenges.
• Provides control over claims, reducing unnecessary shipping and costs.

How to enable

This feature must be enabled by nShift. If you would like this functionality, please contact our Customer Service, who will initiate the process for you.