Definition of a market
A market is defined as one or more countries that share a currency and a unified return policy. However, a market can support multiple languages.

Example of a market in the Returns admin interface:

Example:
Norway can be configured as a single market with the currency NOK, while supporting Norwegian, English, and German as selectable languages for consumers.

Consumer Communication:
All communication with consumers is conducted in the language they select during the return process.

Customizing your market:
Once a market is created, you can modify its configuration as needed. This includes adjusting branding, texts, policies, and other settings to match your requirements. Find more articles on configuration and customization here.

Adding new markets:
Currently, the ability to add new markets is not available directly. If you need additional markets added to your setup, please contact nShift Customer Service for assistance.