Use this article if your Zebra printer doesn't work properly, such as making skewed or crooked labels, pixelated texts, or wrong special characters.
- Go to Setup in nShift On-premises.
- Choose the Installation level in the setup tree.
- Open Server Printers, highlight the printer and click the Advanced button.
- Choose the Commands tab and select Send Command in the drop-down menu.
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Insert the command: ^XA^IDE:*.*^XZ and click Execute.
- Select Upload fonts and click Execute. Wait for about 1 minute until the upload is complete.
- Select Set printer to Nordic character set (Denmark, Norway) and click Execute.
- Select Save current settings and click Execute.
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Select Send command, insert the command: ^XA^JBE^XZ, and click Execute.
- Calibrate the printer by holding down the button on top of the printer until it has blinked 2 times. Then release the button and it will feed 2-3 blank labels and adjust itself correctly.
- Restart nShift On-premises before making any new prints.
NOTE: Be aware that you should have the latest printer drivers installed before uploading fonts. Windows 2003 or Windows XP printer drivers do not work with Arial font.