Use this article if your Zebra printer doesn't work properly, such as making skewed or crooked labels, pixelated texts, or wrong special characters. 

1. Go to Setup in nShift On-premises.
   
   
2. Choose the Installation level in the setup tree.
   
   
3. Open Server Printers, highlight the printer and click the Advanced button.
   
   
   
   
4. Choose the Commands tab and select Send Command in the drop-down menu.
   
   
   
   

5. Insert the command: ^XA^IDE:*.*^XZ in the box at the bottom and click Execute.
   
   
   
   

6. Insert the command: ^XA^JBE^XZ in the box at the bottom and click Execute.
   
   

7. Calibrate the printer by holding down the button on top of the printer until it has blinked 2 times. Then release the button and it will feed 2-3 blank labels and adjust itself correctly.
   
   
8. Restart nShift On-premises before making any new prints.
   
   

Uploading font

1. Go to nShift On-premises > Setup > Server printers > Advanced (see step 1-3 above).
   
   
2. Choose the Commands tab and select Upload fonts.
   
   
3. Click Execute and wait for about 1 minute until the upload is complete.
   
   
4. Choose Set printer to Nordic character set (Denmark, Norway) and click Execute.
   
   
5. Select Save current settings and click Execute.
   
   

NOTE: Be aware that you should have the latest printer drivers installed before uploading fonts. Windows 2003 or Windows XP printer drivers do not work with the Arial font.