If you have forgotten your password to Portal, you can easily reset it.
- Click the Reset password link on the Portal login page:
- Enter your username or e-mail and click Send. You will receive an e-mail shortly. Click the link in the e-mail to reset your password. The link is active for 3 days and will send you to a page where you can enter a new password.
Please contact nShift Customer Service if you have forgotten your login name (can be a user name or email address).
Remember to update your email
If you change your email address it is important to update your profile information in Portal, in case you ever need to reset your password. If you enter a wrong password more than 5 times, your account will be locked. If this happens, an email with a reset password link will automatically be sent to the email address registered on your profile.
Contact nShift Customer Service, if your account is locked and your e-mail information is wrong or missing.
A normal password for Portal must contain at least one lower case character, one digit, and be at least 6 characters long. It cannot exceed 40 characters and cannot contain spaces.
If you want a strong password, it must contain at least one lower case character, one upper case character, one digit, one special character, and be at least 8 characters long. It cannot exceed 40 characters and it cannot contain spaces.