If you get the error message "Error: Connect failed because of 10060" it is because of a firewall blocking communication on port 52346 and 52345.
We recommend reading our step-by-step guide to Opening Windows Firewall for client connections to server. It explains how to open the ports needed to ensure connection between nShift On-premises Clients and server.
If you get the message "Error: Connect failed because of 10061" it means that the Consignor Service has stopped running. Read more about this error and how to restart the Consignor Service in this article: Restarting the Consignor Service and trouble shooting.