Provide your end customers with a link to your Returns Widget so they can easily start the return process. The link can be included in your order confirmation email or any appropriate place in your store's purchase flow. Replace XXX in the URLs with your company name.

Widget URL format

The URL format where XXX will be replaced with your customer name:

• https://nshiftreturns.com/ui/widget/return?customerName=XXX

If you have multiple markets, your customer name will be followed by a number:

• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-1
• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-2
• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-3

Example:

If a customer called JohnDoe has two different markets, the URLs would look like this:

• https://nshiftreturns.com/ui/widget/redirect?customerName=JohnDoe&marketName=JohnDoe-1
• https://nshiftreturns.com/ui/widget/redirect?customerName=JohnDoe&marketName=JohnDoe-2

If you want to provide your end customer with a link that allows them to skip entering their email and order number, you can add it to the URL:

• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-1&email=johndoe@domain.com&order=1234

Use base64 encoding to hide the username and order number:

• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-1&emailBase=am9obmRvZUBkb21haW4uY29t&orderBase=MTIzNA==

You can also add a language code to the URL:

• https://nshiftreturns.com/ui/widget/redirect?customerName=XXX&marketName=XXX-1&lang=en-us&emailBase=am9obmRvZUBkb21haW4uY29t&orderBase=MTIzNA==
  - Danish: da-dk
  - English: en-us
  - Finnish: fi-fi
  - French: fr-FR
  - Norwegian: nb-no
  - Swedish: sv-se 

Check the Widget settings to find an updated list of supported languages and language codes. 

The URL for the test environment: https://www.qa.nshiftreturns.com/