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Returns Widget URL format

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Malene Tidemann
Updated

Provide your end customers with a link to your Returns Widget so they can easily start the return process. The link can be included in your order confirmation email or any appropriate place in your store's purchase flow.

 

Widget URL format

The URL format where XXX will be replaced with your customer name:

  • https://nshiftportal.qa.nshift.dev/ui/widget/return?customerName=XXX

 

If you have multiple markets, your customer name will be followed by a number:

  • https://nshiftportal.qa.nshift.dev/ui/widget/redirect?customerName=Arena&marketName=XXX-1
  • https://nshiftportal.qa.nshift.dev/ui/widget/redirect?customerName=Arena&marketName=XXX-2
  • https://nshiftportal.qa.nshift.dev/ui/widget/redirect?customerName=Arena&marketName=XXX-3

 

If you want to provide your end customer with a link that allows them to skip entering their email and order number, you can add it to the URL:

  • https://nshiftportal.qa.nshift.dev/ui/widget/redirect?customerName=XXX&marketName=XXX-1&email=johndoe@domain.com&order=1234

 

Use base64 encoding to hide the username and order number:

  • https://nshiftportal.qa.nshift.dev/ui/widget/redirect?customerName=XXX&marketName=XXX-1&emailBase=am9obmRvZUBkb21haW4uY29t&orderBase=MTIzNA==

 

You can also add a language code to the URL:

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