The My Parcels app enables retailers and e-commerce companies to keep their customers engaged and informed at every stage of the delivery journey.
Track all orders in one app
- We consolidate information on all of a consumer's online orders in a single app, regardless of the retailer or carrier used.
- Real-time updates at every stage of the journey.
Build relationship and reputation
- By not simply handing over communication to the carrier but to stay in touch throughout the shipping process, and to collect feedback and reviews.
Create a branded experience
- Ensure a consistent and branded customer experience. Open up new marketing opportunities when the customer is engaged.
Gain crucial data
- Use increased customer knowledge to make unique offers to encourage site visits.
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